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Category Archives: Troubleshooting

SMS Problem Solving

SMS Problem Solving

SMS problem-solving creates more immediate and more effective tactics.

All great advice—procedures and practices, but one of the benefits of SMS is that the decision process involves multiple perspectives and thus is more likely to identify practical solutions designed to fix the specific problems which a specific carrier faces. Another positive aspect of this collaborative rubric is that the diagonal slice participation has been a catalyst for creativity.

Hopefully behind the press release, the FAA SMS managers have flagged turbulence for their carriers. Such a referral to the folks who are there when an accident or incident occurs might result in some significant insight.

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